Implementation that sticks. Support that does not blink. Teams of 7–14. High-volume projects. Integrations that ship.
Implemented / supported Dawn · West Bend · Navy Federal · Mercedes · Toyota · Micron · PepsiCo · Ace · Kohl’s · BNY · JPMorgan · Farmers · NWM · Cargill · Harvard · Smith & Nephew
Paylocity Manager of Technical Operations owns analysis, programming, implementation, and the support queue — on time, high quality, with metrics, across departments. That is Informatica IPS/SEAL: embed, hit the date, leave a team that can run Tuesday, recover the account when it burns. Last 24 months: measured AI/automation on a private lab. Remote US. Available five days.
Teams of 7–14. 11 years personnel management. High-volume: 20 troubled accounts, 19 recovered. Named skill-up. Follow-the-sun.
Navy Federal architecture through go-live. PepsiCo v9→v10 zero data loss. Milwaukee outage: 3 months dark, closed in 2 days.
SQL, SOAP/XML, REST, file transfers, CDC. Partner-integration addendum is the closest line to the actual career.
Consulting Manager. Project prioritization, requirements, timelines, scope, training, implementation. I sat with the people who have to use it.
Environment Summary. Upgrade Roadmap. Six-class test. Internal teams get a plan. If they cannot run it after I leave, I did not finish.
Hypercare is default. QA twin of production. On-call command. Coaching is a deliverable. Loyalty is the metric that survives the season.
6-container Compose + CUDA on RTX 4070 / WSL2: TabbyAPI EXL3, Ollama, Open WebUI. Same instinct as a support queue: measure, then route.
Discover, bench, GPU routing, SQLite, CLI + PDF. 1.39 → 37.47 tok/s after routing. Warm stream ~76 tok/s. Measure before claiming.
Agents see Docker/network. They do not get host-root. Hand the agent the boundary, not the box.
Systems → architect → validator. Production WhatsApp agents, 10+ skills. Multi-provider routing with failover.
Also retained through 2025 for Informatica production rescue: Grid/HA, PowerExchange CDC, IDQ, v9/v10, SOAP/REST, SOW/sizing, install-to-go-live, hypercare. Ivy Funds · Fed Reserve Philadelphia · Farmers · Giesecke & Devrient.
Parachuted into 20 troubled accounts. Recovered 19. Milwaukee insurer: three-month outage closed in two days — one buried IBM DB2 driver. Mercedes +200%. West Bend −50%. Walk in, find the root cause, ship the fix before the customer stops trusting you. That is Technical Operations with a different logo.
Talend 8 mappings from simple through complex on a live production platform. GitLab CI/CD migrations. Amazon Redshift + SQL Server tuning. Sustained 99.99% stability. On-call incident command and root-cause writeups the next morning. The support queue with a name on it.
PepsiCo — Grid/HA + Data Integration Hub across NA/LATAM. Led v9→v10 with zero data loss. Teradata → Big Data (~40% analytics lift). Follow-the-sun with offshore. Tuning standards written into production go-live timelines. Ace Hardware — PowerCenter → Big Data. Business + QA deploy path. Ameriprise — Enterprise Data Governance: IDQ, EDC, Axon. 200+ critical data elements. 24×7. Control process, not a slogan.
Started as Analyst in 2008. Analyst → Sr. Analyst twice in four years. Sr. Analyst → Program Manager in ten. SEAL team. Teams of 7–14. $4M+ services in two years. v7–v10 upgrade specialist. Consultant of the Year runner-up (2016). Parachute closer: 20 troubled accounts entered, 19 recovered. Personnel management with a technical badge. Ladder: Sr. Analyst → Principal Consultant → Technical Delivery Manager → Solution Delivery Manager → Program Manager / Consulting Manager.
Also: Merrill / Time Inc. SFDC lift-shift. Ivy Funds Grid/HA. Federal Reserve Philadelphia Windows→Unix. Giesecke & Devrient — REST/SOAP, VMs, GitHub, Docker. Micron Fast Clone + Financial Force. Lectures on v7–v10 upgrades. File transfers, EDI/XML-class payloads, SQL across Oracle / SQL Server / DB2 / Teradata / Redshift.
Technical lead for Medicare and Medication Therapy Management data marts — HR/benefits-adjacent data. EDW test lead. Analyst → Sr. Analyst on a 4/5 annual review. Delivered above grade-level.
Oils plants: BA overseeing plant ERP — live mill operations. Demantra: Quarterly Award for Excellence, Oct 2006. Horizon Milling: CFO Award Sept 2005 (six / year). 24/7 support across 20+ warehouses / ODS.
$800K+ seasonal inventory. Turnover under three months. Four full-time sales. Profit up six years. Class B shooter. No schema, no second take. People pay you. Loyalty is the metric. Paylocity’s line — people matter most — was forged here.
Manage · teams of 7–14 · high-volume programs · SOW / roadmap / hypercare · 1:1s / skill-up · virtual / follow-the-sun · incident command
Code / data · SQL · Python · SOAP/XML · REST · file transfers · Informatica PowerCenter · Grid/HA · PowerExchange CDC · Talend 8 · IDQ · EDC · Axon · Oracle · SQL Server · DB2 · Teradata · Hadoop · Docker · GitLab CI/CD
AI / automation · local LLM lab · TabbyAPI · Ollama · CUDA · MCP · RAG · OpenClaw · SQLite telemetry
This posting · U.S. remote · BBA MIS, UW–Eau Claire, 2004 · Informatica Certified Specialist: Administrator, Big Data Administrator, PowerCenter Developer I & II
Honest · No Lean Six Sigma belt. Repeatable operating paths, metrics, and corrective action instead. Payroll/HR product: not a decade inside HCM — Prime MTM/Medicare data plus twenty years of customer-facing implement-and-stay.
Operating line · Customer satisfaction is worthless. Customer loyalty is priceless.